Starbucks announces major reversal in policy that will force customers to pay for simple pleasure

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Starbucks announces major reversal in policy that will force customers to pay for simple pleasure

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Starbucks has announced that customers must now make a purchase to enjoy its spaces, including restrooms. On Monday, the company said it was reversing a policy that invited everyone into its stores. This shift marks the end of a seven-year experiment in open-door inclusivity and comes as the coffee giant struggles to address declining sales and safety concerns across its North American stores. Starbucks' new code of conduct, which takes effect on January 27, mandates that cafes, patios, and restrooms are reserved only for paying customers, their guests, and employees.
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