‘Sheer panic,’ cries driver left with a $13k repair bill after calling a tow truck for help – company offered her $1,500 | 7A8E9MV | 2024-05-10 12:08:01

New Photo - 'Sheer panic,' cries driver left with a $13k repair bill after calling a tow truck for help – company offered her $1,500 | 7A8E9MV | 2024-05-10 12:08:01
'Sheer panic,' cries driver left with a $13k repair bill after calling a tow truck for help – company offered her $1,500 | 7A8E9MV | 2024-05-10 12:08:01

A DRIVER has asked for more cash after her vehicle was damaged when it fell from a tow truck.

Brandi Tudor, a former Dodge Ram driver, said she needed to replace her entire vehicle after it fell from the tow truck's bed.

'Sheer panic,' cries driver left with a $13k repair bill after calling a tow truck for help – company offered her $1,500
'Sheer panic,' cries driver left with a $13k repair bill after calling a tow truck for help – company offered her $1,500
YouTube / CBS News Sacramento
A pickup's underbelly slammed on the ground after it was towed[/caption]
'Sheer panic,' cries driver left with a $13k repair bill after calling a tow truck for help – company offered her $1,500
'Sheer panic,' cries driver left with a $13k repair bill after calling a tow truck for help – company offered her $1,500
YouTube / CBS News Sacramento
A driver said she was underpaid by the towing company[/caption]

"It was sheer panic," Tudor said about the 2004 Ram falling from the tow truck in 2021, according to Sacramento-based CBS affiliate KOVR.

"I'm thinking, 'oh my god, my husband's truck!"

The Ram was placed on the tow truck after the car's starter failed.

The tow truck operator made it back to Tudor's house – but the pickup fell from the bed and into the driveway.

Security cameras mounted on the family's home caught the tow truck tumble.

The fall caused between $5,500 and $13,000 in damages, AAA estimated in bills to Tudor.

A new bumper and several components on the truck's underbelly needed to be replaced.

The towing company admitted to KOVR that the damage was their responsibility.

But the company only sent Tudor $1,500.

"They're acting like we're trying to get a free truck out of them," Tudor told the station.

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"We just want our truck the way it was before they towed it."

AAA said it is not responsible for damage caused by third party companies, like a tow operator.

However, the company will send cash payments if there is a dispute over the damage.

The company decided to offer a $13,000 check to Tudor to help pay for the damage to the truck.

She rejected the check because parts from her nearly 17-year-old car were no longer available.

                        <p class="article__content--intro">                  Wrongfully or not, retrieving a towed vehicle can be a hassle.              </p>          </div>  </div>  

Tudor said it would take $20,000 to replace the truck with the correct parts.

"I really shouldn't have to pay it," she claimed.

"I'm not the one that damaged the vehicle."

At the time, the pickup was worth around $7,000 and $12,000, according to Kelley Blue Book.

Tudor said she secured lawyers to help get back more cash.

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